Remote Work Resources

Zoom Security & Privacy

Several universities, including Northwestern, have reported cases of “Zoombombing”—when uninvited guests intentionally join Zoom sessions and sometimes share their screens to disrupt meetings with disturbing imagery and comments. To address this challenge, Northwestern IT has guidance on how to restrict access to Zoom meetings so that our community is better prepared to manage these concerns:

• IT News Article—“Tips for Protecting Your Meetings from 'Zoombombing'" is available on the Northwestern IT website and was shared via the Canvas Minute.
• Knowledge Base—The IT Knowledge Base includes numerous Zoom self-help articles, including steps for managing security and privacy in Zoom meetings. This information is also referenced on the Zoom service page.
• Remote Teaching—The Guidance for Remote Teaching page includes a link to the Zoom Understanding Zoom Privacy and Security Settings page, and faculty have been directed to this page in previous messaging.
• Other Postings—Additionally, Northwestern IT continues to promote this information via social media posts and a web banner on the IT homepage.

For more information from the University, we have a more complete version of this notice.

Generate Class Attendance Reports from Zoom

To run an Attendance Report for a Zoom class:

• Log in to Northwestern Zoom account
• Click “Reports”
• Click “Usage” on the next screen
• If you can’t find your Class or there are too many Zoom meetings to sort through, narrow down the list by selecting dates for “From:” and “To:” and click “Search”
• When you have found your class, click on the number under the “Participants” column on the far right of the screen.

This brings up a page listing of all the session Participants, what they had as their log-in name and how long they were in class.  If you click “Export”, you can also download this list as a Comma Separated Value file (.csv file) and view it in Excel.

Please note: if someone only called in to the class with their phone and did not actually use Zoom, you will only see the phone number, without a name or email address.

Additional Resources from Northwestern

Northwestern has gathered a number of Resources for Teaching, Learning, and Working Remotely which may help this time easier for you.  Staying Connected page has particularly useful details regarding access to home internet services, cellular service options to help users connect, and a link to the Northwestern Wildcard Advantage program.

Managing Phones Remotely

Forwarding Calls

Using any computer connected to the internet, go to https://myphone.northwestern.edu, enter your NetID and NetID password as the username and password, then click Sign In.

• From the left hand pane, click "Call Forwarding"
• Under your phone number, check the "Forward All Calls To" checkbox
• From the dropdown menu, make your selection
  • To forward your phone to your voice mailbox choose "Voicemail"
  • To forward your phone to another phone number choose "Add a New Number" and enter the 10-digit phone number
• Click "Save"

Accessing Voicemail

You can checking your messages and manage your Voicemail functions remotely by logging into https://myvoicemail.northwestern.edu.

Additional Information and Support

For more information, including instructions on resetting your PIN visit: https://kb.northwestern.edu/83503. If you are unable to log in to either of these sites or unable reset your PIN, send an email to consultant@northwestern.edu with your NetID and phone number.

Software Tools for Remote Work 

We have a number of tools available that can make it much easier to work from home.

Microsoft Teams

Teams is an extremely powerful all-around communication tool. The most obvious use of Teams is instant messaging, but it is also integrated into your Outlook calendar, provides a common file sharing location and manages Discussion Boards. The mobile version can even allow you to make calls to other team members even if you don’t have their mobile number. 

Cisco Jabber

The Jabber app by Cisco lets you route your desk phone to another phone (such as your cell phone). And it works the other direction as well: it can make calls from your cell phone route through your desk phone, so that it keeps your NU caller ID (and hides your cell number from vendors and other strangers).

Zoom

You've heard a lot about how we're using Zoom as a tool for holding classes remotely, but you can also use it for staff meetings or other one-on-one conversations.

GlobalProtect VPN

The new GlobalProtect Virtual Private Network (VPN) gives you robust protection from hackers, but is also needed to access a number of Northwestern University resources.  Install the GlobalProtect VPN for a secure connection where ever you are.